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If this is an emergency situation, you should do one of the following:

  • Call 911.
  • Go directly to an emergency room.
  • Or call your doctor or therapist for help.


Are you a Magellan behavioral health provider or a behavioral health provider looking to join our network? Please visit our provider website at If you are a specialty health provider looking for questions related to legacy NIA or ICORE, please contact 1-800-642-7820 for questions about pre-authorizations and claims, and 1-800-788-4005 for questions about provider credentialing or contracting.


Are you a member looking to access behavioral health or EAP services sponsored through your employer? View help topics or login via our member website.


Still looking for additional help? If you haven’t found what you need or have additional questions, press Learn More to submit a general inquiry.