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Crisis Resources

Traumatic events are often frightening and upsetting, causing a range of intense physical, emotional and psychological symptoms. People commonly feel shock and disbelief right after the traumatic event, and may have a hard time accepting the reality of what happened.

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The following guides can be used to help relieve traumatic stress reactions and begin healing:

A Guide for Coping with Traumatic Events
English | Spanish
Within this guide, you’ll find the following information:

  • Traumatic events: Emotional and physical reactions.
  • Understanding post-traumatic stress disorder (PTSD).
  • 10 strategies to initiate the healing journey.
  • Supporting others through trauma.
  • Treatment options for psychological and emotional trauma.

A Guide for Coping with Mass Violence
English | Spanish
Within this guide, you’ll find the following information:

  • Types of emotional and physical reactions following mass violence.
  • Learning to cope in the aftermath of mass violence.
  • Managing ongoing distress after mass violence.
  • Supporting children in the aftermath of mass violence.

A Guide for Coping with Grief
English | Spanish
Within this guide, you’ll find the following information:

  • Common symptoms of grief and grieving.
  • Helping others cope with grief.
  • Supporting children with grieving.
  • Healing after someone dies by suicide.
  • Coping with the death of a coworker.
  • Treatment for grieving.
  • When grief gets complicated.

As a Magellan client or member, here’s how to use these resources:

  • Employers (EAP and eMbrace) – Contact your Magellan Account Representative to have the tip sheets co-branded with your logo and program information. Visit your member website to access services through your program.
  • Federal, State and County Agencies – Share the link to this website or its resources with your employees and program participants.
  • Commercial Health Plans – Share the link to this website or its resources with your clients and members.
  • Members – Read the tip sheets and visit the links to learn what to do before, during and after traumatic events, natural disasters and other emergencies.

Ready.gov Resources

We also encourage you to visit the Ready.gov website for additional preparedness information such as guides and videos for events including: